• Electronic Review Specialist

    Job Locations US-AZ-Phoenix
    Requisition ID
  • Overview

    Inovalon is a leading technology company that combines advanced cloud-based data analytics and data-driven intervention platforms to achieve meaningful insight and impact in clinical and quality outcomes, utilization, and financial performance across the healthcare landscape. Inovalon's unique achievement of value is delivered through the effective progression of Turning Data into Insight, and Insight into Action. 


    The Electronic Review Specialist is responsible for data and information integrity as well as providing follow–up on the status of medical record requests with personnel of provider sites. The incumbent will communicate any changes, updates or issues to Lead Review Specialist, Senior Lead Review Specialist or Operations Manager.


    • Identify critical Key Chart Components (KCC) in multiple EMR systems, adhering to Quality and Data Information Integrity (QDII) standards for SRC review;
    • Extract medical record information from EMR systems specific to project requirements;
    • Ability to learn project-specific EMR procedures for current and future clients;
    • Follow up on the status of medical record requests with personnel at provider sites;
    • Place calls to medical facilities to verify location information for Inovalon’s medical record reviewers;
    • Document notes and make updates into a large electronic database of information;
    • Maintain established productivity standards;
    • Effectively communicate with medical staff regarding the purpose of reviews and answer general questions;
    • Communicate status of requests and issues in fulfilling those requests to team lead or operations manager; and
    • Process and scan digital copies of received medical documents.


    • Minimum 6 months related experience;
    • Excellent written and verbal communication skills;
    • Solid Computer skills, including working knowledge of Microsoft Word, Outlook and Excel; 
    • Customer service experience is a plus;
    • Time management and multi-tasking capabilities;
    • Ability to work with Electronic Media; and
    • Ability to meet and exceed productivity and quality expectations for the ERS position.

    Inovalon provides equal employment opportunities (EEO) to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


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