• Senior Systems Engineer

    Job Locations US-Remote
    Requisition ID
    Category (Portal Searching)
    Information Technology
  • Overview

    Inovalon is a leading technology company that combines advanced cloud-based data analytics and data-driven intervention platforms to achieve meaningful insight and impact in clinical and quality outcomes, utilization, and financial performance across the healthcare landscape. Inovalon's unique achievement of value is delivered through the effective progression of Turning Data into Insight, and Insight into Action.


    We are seeking a Systems Engineer to serve as a Subject Matter Expert in a complex array of solutions. An ideal candidate will exhibit strong communications skills, be self-motivated, adaptable and dependable. This individual will play a critical role in engineering and supporting End User Computing’s Cloud and Workplace services as a technical resource. They will contribute in resolving complex issues and providing input for decisions on more complex, non-routine service requests with limited to moderate risk.


    • Active Directory Design, Replication, Integrity, Maintenance and Troubleshooting
    • Manage user accounts and access to network resources. Including but not limited to role based access.
    • Group Policy Management, Design, Structuring, and Troubleshooting
    • Reset password and access permissions on demand
    • Manage user email distribution lists and user security groups within Active Directory
    • Assist in Managing access to resources on file servers
    • Consults with project teams to identify when it is necessary to modify services to accommodate project needs
    • Supports, implements and promotes standard configuration and change management, processes and practices
    • SharePoint administration and management.
    • Build and maintaining an IAM program with AD federation, AWS IAM, and Okta
    • Be available on an on-call basis to respond to pending issues or problems arising during non-business hours and provide support and response.
    • Assist in implementing compliance as well as assist in design and implement MFA for IAM; and 
    • ITIL Foundations and MOF Guidelines.


    • Bachelor’s degree in Computer Science, technical field, or equivalent experience;
    • Directly related experience in systems administration and analysis;
    • 5+ years Engineering and Management of the following solutions: Directory (AD, AAD), E-mail (Exchange / Office 365) ;
    • Understand the hierarchy and design of domain and forest trusts;
    • Windows systems installation, maintenance, and troubleshooting, including Windows, Windows Server 2008, Windows Server 2012, Windows Server 2016;
    • Experience managing MS Exchange user accounts;
    • Incredible attention to detail and accuracy in creating/modifying/managing a high volume of user accounts;
    • In-depth knowledge of Windows Server 2008/2012/2016, Windows 7,8 and 10;
    • Tier 2 Help Desk Support for the Customer Support Center technicians;
    • Collaborate with senior staff and client to resolve complex problems; and
    • Active Directory design and domain migrations.

    Inovalon provides equal employment opportunities (EEO) to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 



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