Inovalon

Data Center Administrator

US-MD-Bowie
Requisition ID
2017-7495
Category (Portal Searching)
Information Technology

Overview

Overview: 

The Datacenter Management team designs, builds, and maintains many parts of the physical computing technologies and systems support hardware that power all of Inovalon's services. We are the foundation upon which Inovalon’s innovations are built, from high-powered data analytics to insightful healthcare data solutions that will change the future. You seek a challenge, demand excellence of yourself, and exercise a relentless drive to uncover and resolve the root cause of complex problems.

Responsibilities

Responsibilities:

  • The Data Center Administrator position is required to analyze and ensure optimal functionality of all equipment in data center;
  • Monitor and execute growth in all data center solutions, specifically as they relate to power and cooling;
  • Assist various departments in installations and removal of data center hardware as per requirement;
  • Document all power and space schematics and ensure accuracy in same;
  • Assist peers in installation and effective organization and maintainability of all cabling as per industry practices;
  • Monitor all data center assets for tracking information;
  • Coordinate with vendors and resource engineers and ensure effective completion of all installation of hardware at various data centers;
  • Oversee capacity planning, perform power audits and ensure appropriate supply of power to all equipment;
  • Maintain Data Center access logs;
  • Manage all malfunctioning equipment and perform troubleshooting and vendor coordination until resolution;
  • Perform and or manage all preventative and corrective maintenance on equipment to reduce outages;
  • Monitor all issues and escalate issue to appropriate department to ensure effective resolution;
  • Supervise all equipment such as fire suppression systems and environmental monitoring systems;
  • Ensure compliance schedule for everyday operations;
  • Maintain standards of service levels at all times, ensure response with timeframe and manage all available services;
  • Find, correlate, prevent and own complex problems from incident to resolution, implementing solutions to keep the business moving while driving root cause analysis to ensure problems do not resurface; and
  • Develop and maintain system firmware update maintenance matrix.

Qualifications

Qualifications: 

  • Strong troubleshooter - you know every problem has a solution; you are unrelenting, persistent, and confident that you will find that solution;
  • Manage stressful situations with calm, courtesy, and confidence;
  • Bachelor’s degree in Computer Science, technical field, or equivalent experience;
  • 2-5 years’ experience troubleshooting server hardware, complex computing platforms, and/or cutting-edge technologies involving virtualization, distribution, and high availability.
  • Strong understanding of signal and electrical flow, circuit limits, and the logic associated with ensuring redundant systems will perform as designed.
  • Significant experience with server hardware maintenance platforms like the Cisco UCS platform and Dell Open Manage platform
  • Knowledge of existing industry standards, technologies, and operational norms, specifically as they relate to Data Center operations.
  • Possess a strong sense of ownership and urgency; the capacity to ensure a problem is not dropped, forgotten, or ignored;
  • Communication skills are of paramount importance in this position and you must be able and willing to communicate effectively and appropriately with representatives of every business unit, at every level; and
  • Must embrace the team dynamic and demonstrate past success as a member of a complex technical organization.

Inovalon provides equal employment opportunities (EEO) to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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