Sr. Manager, IT Infrastructure

Requisition ID
Category (Portal Searching)
Information Technology


Inovalon is a leading technology company that combines advanced cloud-based data analytics and data-driven intervention platforms to achieve meaningful insight and impact in clinical and quality outcomes, utilization, and financial performance across the healthcare landscape. Inovalon's unique achievement of value is delivered through the effective progression of Turning Data into Insight, and Insight into Action.

We are seeking a qualified Sr. Manager of IT Infrastructure who will contribute to our ongoing growth and success. This is an opportunity to work with best-in-class technical and business teams in a rapid growth enterprise environment. This position requires strong technical leadership skills plus an instinctive, problem-solving mentality. Working with large, multi-terabyte datasets, we are engaged in continuous optimization and promote an upbeat and effective team environment within the fast-growing IT Healthcare Informatics industry.

The Sr. Manager of IT Infrastructure will be responsible for day-to-day operations of As the Manager of IT Infrastructure; you will be responsible for the planning, implementation, adoption and maintenance of the Information Technology infrastructure.



  • Lead an IT Infrastructure team focused on daily system administration and maintenance, service requests, and incidents;
  • Manage the critical infrastructure to achieve 100% uptime in accordance with customer SLAs;
  • Provide technical leadership in the areas of systems administration (Windows/Linux), Storage Administration, and server patch management;
  • Provide technical leadership for operations support of incident escalations for urgent support; Interface with customers when appropriate during events and post-mortem;
  • Design and implement IT Operations improvements using ITIL and to promote greater efficiency in managing applications;
  • Work with Engineering & IT teams to deliver and standardize these solutions across the region portfolio;
  • Develop and maintain an expert level of knowledge regarding products and services of the Company to achieve product development and functionality requirements; and
  • Participate with Company leadership in the strategic development of technology initiatives to identify infrastructure, product, and system enhancements which may improve operations efficiency, and data center efficiency.



  • 8-10 years of experience and a Bachelor's Degree in Computer Science or in related field and/or a combination of experience; Master's degree strongly preferred;

  • Experience with server hardware and blade technologies;
  • Experience with EMC storage systems;
  • Experience with virtualization software such as VMWare ESX;
  • Solid experience with server operating systems including Windows Server, Linux (RedHat);
  • Knowledge of Cisco/Networking Technologies; and
  • Demonstrated experience working in a 24/7 production support environment.


Inovalon provides equal employment opportunities (EEO) to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.



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